In case of your use of this website, you agree that:

• You have the legal authority to create an obligatory legal requirement and enter into these Terms of Use.
• You will use this site as per its Terms of Use.
• You will use the website only to make lawful bookings for you or other person for whom you are officially approved to do these kinds of bookings. You will also inform other persons about the Terms and Condition of the website
• You will provide accurate information about every official document and other important details like name and DOB to the site in case of planning trip with it.
• In case of any error or mistake in the process of information, you will be solely responsible for the same.
• All information provided by you to this site should be accurate, updated and complete,
• If you have an account on this site, you are advised to secure it with your login details, including login ID and password. You will be entirely responsible for any use or misuse of your account.
• SastaSafar reserves the right to deny access to its Website to anyone, at any time without any notice and for any reason, including, but not restricted to, for the violation of its Terms of Use.

• On transacting with this site, you will receive an e-mail from SastaSafar for the status of your transaction. The e-mail will be sent to the e-mail address provided by you and SastaSafar is not responsible for the receipt of the supposed e-mail in your inbox. Be careful in providing right e-mail I'd.
• The customer acknowledges that the SMS sent by SastaSafar is an added facility for the convenience of the customers. It is not compulsory as per the law to provide SMS service alerts to the customers. If you don't receive any SMS for any reason, SastaSafar is not liable for the same.
• SastaSafar is not responsible to provide information about any change in flight schedules, cancellation and status of airline or hotel etc.

To the fullest extent permitted by law, SastaSafar and its owners, employees, agents, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your access to, use of, or inability to use this website, or any services provided through this website.

• Service Accuracy: While we strive to ensure that all information provided on SastaSafar is accurate, we do not guarantee that all content is error-free. SastaSafar is not liable for any errors, inaccuracies, or omissions in the information provided on the website or for any interruptions in the service.
• Third-Party Links and Services: SastaSafar may contain links to third-party websites or services. We are not responsible for the content, policies, or actions of those third-party sites and cannot be held liable for any damages or losses incurred through the use of such external sites or services.
• Travel Booking and Itineraries: SastaSafar acts solely as an intermediary between you and the airlines, hotels, car rental agencies, and other travel-related service providers. We are not liable for any changes, cancellations, delays, or issues related to your bookings or travel itineraries.il
• Financial Losses: SastaSafar and its owners will not be responsible for any financial losses, lost profits, or other damages resulting from the use of our services or failure to complete transactions through our platform, including but not limited to the purchase of travel services.
• Technical Issues: SastaSafar is not responsible for any technical issues, including, but not limited to, website downtime, server failures, or delays due to internet connectivity that may prevent you from accessing the website or making bookings.
• Force Majeure: SastaSafar is not liable for any failure to perform its obligations under these terms if such failure is due to an event beyond our reasonable control, including but not limited to natural disasters, government restrictions, strikes, or technical failures.
• Personal Responsibility: Users are responsible for verifying all travel-related information, including passport, visa, health, and other entry requirements. SastaSafar will not be liable for any issues or damages resulting from a failure to comply with such requirements.

By using SastaSafar, you agree that our liability is limited as described above and that you assume full responsibility for your use of the site and services.

The total price displayed on the site includes all applicable government taxes.

In case of increase in the fare in the issuance of the Air ticket , due to airlines, miscalculation in amount due to server error and from the banks payment gateway issue then SastaSafar reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to travelsees Ltd. after the communication from SastaSafar to avoid any discomfort.

You are required to pay the entire amount prior to the confirmation of your booking.

To get any infant's ticket issued, the age of infant must be below 2 yrs and make sure that they have valid proof-of-age documents when they are checking in, and remember that the infant must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you're booking. If the age of infant is 24 months or above then you need to book a separate booking as a child.

To get any child ticket issued, the age of child must in between 2-12 years and make sure that they have valid proof-of-age documents when they re checking in, and remember that the child must be accompanied by an adult at least 18 years old

All the tickets/bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines/Supplier.

Company is not responsible for any delay or cancellation of flights from airline's end.

If ticket is cancelled directly from the airlines web site , office or call centre , customer needs to inform SastaSafar.com for the refund to be processed. Please note that SastaSafar.com do not get any alert from airlines directly.

Booking Confirmation To confirm your booking, you need to pay the entire amount upfront.

Refunds for No Show & Partially Used Tickets Refunds for no-show or partially utilized tickets follow the airline's terms and conditions and may take up to 90 days.

Infant Fares To qualify for infant fares, the infant must be under 24 months for the entire itinerary, including return journeys. If the infant turns 24 months or older during the return journey, a separate booking using a child fare will be required.

Every booking made on SastaSafar is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.

SastaSafar.com levies negligible amount of 300 Rs. per passenger/per sector for domestic and 500 Rs. per passenger/per sector for international air tickets as cancellation service charges.

Some bookings may be non-refundable as per the specific airline's policy.

Some bookings cannot be cancelled partially as per the specific airline's policy.

Cancellations can be made online or offline through Mybooking section or by sending an email to SastaSafar

We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.

Amendment charges on SastaSafar.com are subject to change as per the policy of the airline, which varies due to flight timings and booking class.

To cancel the tickets within 24 Hrs of the journey, SastaSafar recommends customer to contact directly to the Airlines and after that, send the cancellation request on our website for refunds.

In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don't entertain any cancelation request.

In case of No-show the refund amount is entirely depends upon the airlines. SastaSafar has nothing to do with the refund amount. SastaSafar will refund the same amount to the customer, which we receive from airlines in case of No-Show.

Amendments and Rescheduling Some booked fares may not be amendable or reschedulable, depending on the airline's policy. Travelsees charges a reschedule handling fee of INR 500 per passenger per sector, in addition to the airline's reschedule charges.

Cancellation Policy Non-Refundable Fares Some fares may be non-refundable according to the airline's policy.

Cancellation Requests Only cancellation requests made online or via email (for emails, the travel date must be more than 6 hours away) will be entertained. Travelsees will not process cancellation requests made through any other medium.

For cancellations done prior to the 30 days or more of the date of departure, initial deposit amount or 25% of the tour cost (if full paid) will be charged as cancellation charges.

For cancellations done between 29 days to 15 days prior to the date of departure, 50% of the tour cost will be charged as cancellation charges.

For cancellations done between 14 days to 8 days of the tour, 75% of the tour cost will be charged as cancellation charges

For cancellations done within 8 days of the tour, 100% cancellation charges will apply and you will receive no refunds.

SastaSafar will process the refund only after getting cancellation request/claim from the customer/travel agent/corpoate company through mybooking section or email.

Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Airlines.

SastaSafar will process refund within 72 only after receiving it from the concerned Airlines/hotel/transporter/other suppliers.

Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions

Convenience Fees Convenience fees charged by Travelsees are non-refundable.

Partial Cancellation Partial cancellation of roundtrip fares, friends & family fares, and group fares is not permitted by airlines.

Flight Schedules Flight schedules and timings are subject to regulatory approvals and may change.

SastaSafar shall not be liable to pay any refunds whatsoever in cases where the Airlines/Hotel closes its operations or declares itself as insolvent

The customers or clients or agents shall not hold the SastaSafar liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines/Hotel closes its operation or declares itself as insolvent.

On the basis of assurity given by airlines/hotels/suppliers, SastaSafar may sometimes refund amount to the customer but SastaSafar reserves the right to recover the refunded amount on event of Airlines/hotels getting shutted down/non-operational/bankrupt.

Contacting Travelsees for Refunds You must contact Travelsees for all refunds, as airlines cannot refund tickets booked through Travelsees.

Direct Airline Cancellations If you cancel directly with the airline, you must inform Travelsees via email or phone to initiate the refund process. Processing times vary.

Non-Refundable Convenience Fees Convenience fees paid at the time of booking are non-refundable and apply to all cancellations, including partial cancellations, even if the ticket is directly canceled with the airline.

Refund Credit Refunds will be credited back to the same account from which the payment was made.

Discount Deductions For cancellations and refunds of partially used tickets, any upfront discounts or promo code discounts availed at the time of booking will be deducted from the refund amount.

Documentation for Refunds If you cancel your booking directly with the airline, you must inform Travelsees with valid documentation to initiate the refund process. It is advisable to contact Travelsees within 48 hours of the cancellation request.

Non-Refundable Extras Amounts paid for meals, seats, or extra baggage are non-refundable unless the flight is canceled by the airline.

Policy Changes If the airline changes its policy after your booking is made, the new policy will apply to all previous bookings.

Refund Initiation Travelsees will initiate your refund only after receiving it from the airline.

Products, services and contents displaying on SastaSafar.com are the properties of this website. Any unauthorized copy & use of the trademark product & services without prior concern will be taken as larceny and strict actions may be taken against the concern person/organization/company.

SastaSafar gives you a limited right to enter, explore, use and transact on its site. You agree not to misuse its materials and interrupt the operation of this Site in any way. You understand that except for information, products or services supplied by SastaSafar do not endorse any other information in anyway. You also understand that SastaSafar does not assure that files available for downloading through the site will be free from any type of viruses.

Many products and services displayed on the Site may not be available for booking in your location or country. So, the reference to any such products and services on the site does not imply in your particular geographical location. Products and services also are subject to availability and the company is not responsible if any product is unavailable or sold out.

Each product and service offered by the website is governed by the rules and regulations of the respective service provider. You are requested to refer to their rules and regulations as well, before booking with us.

Internet communications can't be completely private or secure. You understand that any message or information that you have sent to this site can be intercepted by others unless there is a special notice (for example, credit card information) that is encrypted. Sending a message to SastaSafar does not cause the site to have any special responsibility.

The copyright in the contents of this website belongs to SastaSafar. Copying any part or all the contents of this website without permission of SastaSafar is not allowed except to the extent that such copying or printing is essential for the purpose of availing the paid services offered.

You acknowledge that SastaSafar is a conciliator, which is not accountable for any 3rd party obligations due to rates, quality, and all other instances. You particularly agree that use of the services and the site is at your solitary risk. It is your duty to assess the exactness, comprehensiveness and expediency of all advice, opinions, services, merchandise and other information provided on the site. We don't assure that the service will be uninterrupted or error-free.

SastaSafar can make improvements and/or changes on its website at any point of time. SastaSafar and its third party suppliers, licensors, and partners do not guarantee or make any representations about the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise.

You acknowledge that uninterrupted access or use of this website can be prevented by certain factors that are not in control including, unavailability of products & services, inoperability or interruption of the Internet or other telecommunications services or certain technical work carried out on this Website. SastaSafar (travelsees Ltd.) will not be answerable for any loss or damage whatsoever arising out of or in connection with any ability/inability while using the site.

SastaSafar shall not be liable to pay any refunds whatsoever in cases where the Airlines/Hotel closes its operations or declares itself as insolvent

The customers or clients or agents shall not hold the SastaSafar liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines/Hotel closes its operation or declares itself as insolvent.

On the basis of assurity given by airlines/hotels/suppliers, SastaSafar may sometimes refund amount to the customer but SastaSafar reserves the right to recover the refunded amount on event of Airlines/hotels getting shutted down/non-operational/bankrupt.

All airlines recommend the pregnant ladies to consult a doctor before traveling at any point during their pregnancy. We request all pregnant ladies to read pregnancy rules of the respective airlines before planning their trip. Some important points that need to be followed are:

• Take a medical clearance from your healthcare provider or doctor not more than 7 days before your journey stating that you are fit to travel.
• You should avoid taking flights if your pregnancy is complicated and risky in nature.
• You should take your due date into consideration for return trip.
• If you are travelling on long-haul flights, identify if your body allows you to take a hectic flight journey as the seat-width may be uncomfortable in case of heavy pregnancy.

For detailed information about the same, please contact the airline you are travelling with.